Client case study

Derbyshire Plates: a registration plate builder that makes custom plates easy to buy

Derbyshire Plates already sold custom plates. The old site just made buying one harder than it needed to be. So we took their products and built a plate builder on Shopify: type in your reg, watch it appear on the plate, pick the style and size, add a border or badge, and pay through a checkout people already know.

Reviewed September 2026

Client

Derbyshire Plates

Sector

Custom number plates

Platform

Shopify

Project

Registration plate builder + shop

Plate builder preview

Live preview

Road legal
UK
DE71 PLT

Sample plate for illustration

Character style

Standard
3D gel
4D laser-cut

Options

Add to basket

The challenge

An old site that made customers work too hard

Everything a buyer needed was on the old site somewhere. The buying experience around it was the problem. Here are the three things that got in the way, and what we did about each.

A catalogue, not a buying experience

The old site had clear product photos, but it was hard to tell how your own plate would actually turn out. You were buying on trust rather than on what you could see.

So we built a custom plate builder. Designing your plate now feels a bit like playing with it: you make a change and the plate in front of you changes too.

No proper way to customise

The only way to personalise a plate was a free-text box just before checkout. If you wanted something specific, you typed it in and hoped it came out right.

So we put the real choices on the page: a black border, badges, and the other legal options for a road plate, each one set and shown before you pay.

The legal step tripped people up

Road-legal plates need proof of ID, and gathering those documents after an order had already come in was a constant hassle for the client.

So we moved it up front. Customers upload their documents before they can check out, and nothing gets made until the paperwork is in. We also added WhatsApp, so any question about an order is one message away.

The build

A plate builder arranged in the order a customer actually decides

Instead of one long product page with a wall of options, the builder asks one thing at a time. Every choice updates the preview, so nobody reaches the checkout unsure of what they just designed.

This is the flow we built for Derbyshire Plates, in the order a customer works through it.

01. Enter your registration

They type their reg once and it appears on the plate straight away. The preview keeps up as they change things, so the finished look is never a surprise.

02. Front, rear or a pair

Front, rear, or a matched pair. A pair is the default, since that is what most people are after anyway.

03. Choose the style

Standard, 3D gel, or 4D laser-cut characters. Each one shows on the preview, so you can see the difference instead of guessing from a description.

04. Set the size

Standard road size, plus shorter, square, and motorbike options for imports and awkward mounts, so the plate fits the car it is going on.

05. Borders and badges

A black surround, side badges like GB or UK, the finishing touches that used to be a free-text box are now things you click and watch appear. All of them are legal on a road plate.

06. Send the legal bits

Before anyone can pay, a road-legal order asks for the documents that prove the plate is theirs to buy. The files go up there and then, and nothing goes into production until the paperwork is in.

07. Add to basket and checkout

From there, Shopify handles the rest: payment, delivery options, discount codes, and the order emails. It is the same checkout people have used on plenty of other shops, so paying feels routine.

Why Shopify

Built on a platform customers trust and the client can run

A checkout people trust

People bail on small shops they have never bought from. Shopify's checkout is one they have almost certainly used before, which takes that worry off the table.

Run it without a developer

Products, prices, orders, refunds, discount codes: the client handles all of it from one dashboard. The everyday stuff does not need a developer, or us.

Room to grow

New plate styles, accessories, and offers slot in without a rebuild. When the shop needs more, Shopify's apps and reports are already there.

The outcome

From a plain catalogue to a guided buying experience

On the new shop, designing the plate is part of the fun, and buying it is the easy bit at the end. That was the whole goal.

  • The journey is built around the plate itself: see it, design it, then buy it.
  • The questions that used to arrive by email, about size, style, and the legal side, are answered inside the builder now, before anyone checks out.
  • The client runs the shop themselves day to day: stock, pricing, orders, discounts.
  • It is built mobile-first, with room to take on more plate styles and accessories as the range grows.
I thought the website is great, really well put together and easy to follow. Honestly way better than any other plate website I've seen.
A Derbyshire Plates customer, September 2026

FAQ

What did Derbyshire Plates need?

They already had a site that sold plates, but it was not built around how people actually buy a custom one. The job was to turn a plain catalogue into a guided buying experience.

What did Kwise Web build?

A registration plate builder on Shopify. Customers enter their reg, see a live preview, and pick the plate type, style, size, border, and badge. Road-legal orders upload their documents before a standard Shopify checkout.

Why Shopify rather than a custom-coded shop?

Shopify gives customers a checkout they already know and gives the client a dashboard they can run themselves. It handles payments, shipping, discounts, and order emails out of the box, and leaves room to add products without a rebuild.

Is this a real client project?

Yes. Derbyshire Plates is a real client build. Where a figure or screenshot is not shown yet, it is because we only publish real numbers and real images, never invented ones.

Can you build a plate builder or custom shop for my business?

Yes. If your customers configure what they buy, whether that is plates, signage, print, or made-to-order items, we can build the same kind of guided builder and shop for you. Ask for a quote and tell us what you sell.

Sell something people customise?

We can build you a guided builder and shop like this one

If your customers configure what they buy, whether that is plates, signage, print, or made-to-order products, we can build the same kind of visual buying experience around it. Tell us what you sell and we will show you how it could work.