Privacy Policy

What information I collect

When you use the contact form or quote form, I collect the information you choose to provide, such as your name, business name, email address, phone number, service type, and message or project details. If you email me directly, the information in that email is also processed so I can reply. I do not ask for sensitive personal information unless it is genuinely needed for your enquiry, and you should avoid sending unnecessary personal data.

How I use your information

I use this information to respond to your enquiry, recommend the right website package or scope, provide pricing or timeline guidance, and continue the conversation if you ask for follow-up information. I do not sell your personal information. I do not use your enquiry details for unrelated marketing campaigns, and I do not share your data with third parties for advertising purposes.

In practical terms, your details are only used to assess whether a project is a good fit, answer your questions, prepare a quote, or continue a conversation you have already started. The aim is to use the minimum information needed to provide a sensible response.

How your data is stored

Your information is sent to me via email and may be stored securely by my email or form provider formspree.io. Access is limited to what is needed to review and respond to enquiries. Reasonable steps are taken to use reputable providers and avoid unnecessary collection. No method of online storage or transmission is completely risk free, but I aim to keep data handling proportionate to the size and nature of this business.

Where third-party services are involved, they are used to support core business functions such as hosting forms, email delivery, and site analytics. Access to enquiry data is kept limited and the goal is to avoid collecting anything that is not genuinely needed.

Analytics and spam protection

This website uses Cloudflare Web Analytics to understand page views and performance, and may also use Google Analytics to measure site usage, page popularity, and how visitors move around the website. Cloudflare Web Analytics does not use cookies or local storage and does not fingerprint users. Google Analytics may set analytics cookies or process similar usage data when you accept analytics cookies through the cookie banner. This website may also use basic spam protection tools to reduce unwanted submissions and protect the contact forms from abuse.

These tools help identify which pages are useful, where the site may need improvement, and whether forms are being targeted by automated abuse. Where consent is required, analytics tracking is only enabled after that consent has been given. These tools are not intended to track visitors in an invasive or personally targeted way.

How long I keep your data

I keep your information only as long as necessary to respond to your enquiry, keep a record of project discussions, or meet legitimate business, legal, or administrative needs. If an enquiry does not lead to work, the information should not be kept longer than necessary. If you become a client, some information may need to be retained for project records or accounting purposes.

The exact retention period can vary depending on whether a project goes ahead, whether there are accounting or legal obligations, and whether there is a legitimate need to retain earlier project correspondence for reference.

Your rights

Depending on your location and the circumstances, you may have the right to request access to the personal data held about you, ask for corrections, request deletion, or object to certain types of processing. If you want to make one of these requests, contact me using the email below and I will respond as reasonably and appropriately as possible.

Third-party links

This website may link to third-party websites, tools, or social profiles for convenience or reference. If you leave this website, those third parties operate under their own privacy practices and terms. You should review their policies separately if you intend to use their services.

Lawful basis and sensible handling

Personal data is generally processed because it is necessary to respond to an enquiry, take steps before entering into a contract, deliver a requested service, or manage legitimate business operations such as record keeping and site improvement. Where you consent to submit a form, you can also decide not to provide the information, although that may make it harder to respond properly.

The overall aim is to keep data handling proportionate, understandable, and limited to what is genuinely useful for website design enquiries and client work.

Contact

If you have any questions about this privacy policy or your data, you can contact me at: