Glossary
Website Maintenance
Website maintenance is the ongoing work needed to keep a website secure, up to date, and functioning correctly after it launches, covering things like hosting renewal, security patches, backups, and small content updates.
Why it matters
A website isn't a one-off purchase that stays perfect forever. Software updates, security patches, and small content changes (new prices, new photos, updated hours) all need attention over time. Left unmaintained, a site can slowly become slow, insecure, or simply out of date, undermining the trust it's meant to build.
Most small business owners would rather not learn the technical side of this themselves, which is why ongoing maintenance is usually offered as a simple monthly plan rather than something to handle ad hoc.
Common mistakes
- Treating a website as "done" at launch with no plan for updates afterwards
- Letting hosting, domain, or SSL renewals lapse unnoticed
- Leaving outdated information (old prices, old team members, old hours) live for months
- Not knowing who to contact when something needs fixing
Related terms
Website Maintenance FAQ
How much does website maintenance cost?
Kwise Web's Looked After plan covers hosting, security, backups, and small updates for £49/month. Check the pricing guide for the full breakdown.
Can I maintain my own website instead of paying for a plan?
Yes, if you're comfortable with the technical side, since Standard and Launch Pro builds include CMS access for exactly that. The Looked After plan exists for anyone who'd rather not.
Where this applies
See this term in practice on Kwise Web's own pages.
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